Handling of Claims

This involves the entire administrative process of a claim, from the initial notification of a loss (First Notification of Loss) to the collation of all necessary documents and the formal submission to the insurance company.

Incorrect or incomplete paperwork is a common reason for claim delays or denials. Having an expert handle the processing ensures everything is submitted correctly and on time, which is the first step to a successful outcome.

Our team knows exactly what insurers require. We manage all the paperwork meticulously, guiding you on the documents needed and ensuring the submission is accurate and complete, which significantly speeds up the process.

Once a claim is submitted, there is often a process of negotiation with the insurer's loss adjusters regarding the value of the loss and the final settlement amount. We act as your professional representative during these discussions.

Insurers aim to settle claims fairly, but their assessment may differ from yours. Having a professional negotiator who understands policy wordings and market values ensures you are not disadvantaged and receive the full settlement you are entitled to.

We are your advocate. Our team leverages its deep industry knowledge, technical expertise, and strong relationships with insurers to negotiate effectively on your behalf, fighting for the best possible and fairest settlement for you.

Claims advocacy is the end-to-end support we provide our clients. We are your single point of contact, providing regular updates, answering your questions, and resolving any issues that may arise with the insurer until your claim is successfully paid.

The claims process can be long, complex, and stressful. Having a single, dedicated advocate to manage the entire journey provides immense peace of mind, saves you time, and ensures your interests are always prioritized.

Our commitment to our clients is unwavering. We see ourselves as an extension of your team, providing proactive and transparent communication from start to finish. With Kinara, you are never alone in the claims process.